Frequently Asked Questions (FAQs) – Vionord Technologies
Our FAQ section is designed to provide quick and clear answers to the most common questions about Vionord Technologies and our solutions. Whether you're just learning about our Point of Sale (POS) system, need assistance with payment terminals, or have questions about integration, support, and security, this section covers it all. We've compiled these FAQs to help you make the most of our innovative payment solutions and ensure smooth, efficient operations for your business.
Point of Sale
The smart point of sale software to increase your sales, and compete with the large brand chains.
Product Management
With Smart system you can add your products or services, associate prices, taxes, print labels, code references or other properties that you require quickly.
Smart Store Management
POS Software comes with the powerful features to manage store smartly. Set tax rates, invoice scheme, invoice layout, and more options.
1. What is Vionord Technologies' Point of Sale (POS) system?
Our POS system is a comprehensive solution designed to handle everything from transactions to inventory management and sales analytics. It’s built to help businesses streamline operations, enhance customer experiences, and gain actionable insights.
2. How is your POS system different from others?
Vionord's POS is customizable to meet the unique needs of any business, whether small or large. It offers a full range of features like real-time reporting, multi-channel payment support (including contactless), and easy integration with existing systems.
3. What types of businesses is your POS system suited for?
Our POS system is flexible and scalable, making it ideal for a wide range of industries such as retail, hospitality, and restaurants. It adapts to businesses of all sizes, from startups to large enterprises.
4. Do you offer both contact and contactless payment solutions?
Yes, Vionord Technologies supports both contact and contactless payment methods. Our payment terminals are designed to accept a variety of payment types, including credit/debit cards, mobile wallets, and other NFC-enabled devices.
5. What kind of support does Vionord provide?
We offer 24/7 technical support to all our customers. Additionally, we provide onboarding and training to ensure that your team is fully equipped to use the POS system effectively.
6. What happens if the hardware breaks during the contract period?
If hardware is damaged or faulty outside of the warranty period, the merchant is required to purchase new hardware as per the terms of our contract. We ensure fast replacement to minimize disruption to your business.
7. Can the POS system be integrated with other software?
Yes, our POS system can be integrated with various third-party software such as accounting systems, inventory management tools, and customer relationship management (CRM) platforms to create a seamless workflow for your business.
8. Is your system secure?
Absolutely. Our POS and payment terminals comply with the highest standards of security, including PCI compliance and 3D secure technology. We also use advanced encryption to protect transaction data.
9. Can I track employee performance using the POS system?
Yes, our POS system allows you to monitor employee activity, such as sales and shifts, to better understand productivity and manage staff performance.
10. How do I get started with Vionord Technologies?
To get started, simply contact us at business@vionord.com or visit our website to schedule a demo. Our team will walk you through the system and help you choose the right plan for your business.
