GDPR Compliance Policy of Vionord Technologies APS

Effective Date: 26-September-2024

Vionord Technologies APS ("Company") is committed to ensuring that your personal data is protected and processed in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we adhere to the GDPR's principles when processing personal data.

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Company Information

Company Name: Vionord Technologies APS
CVR: 45021769
Email: business@vionord.com

Your privacy is important to us and so is being transparent about the data we collect and how we process them. This policy covers the information that we collect and share with trusted third parties when you use one of our services or interact with us or browse our websites. In this policy “we”, “us” or “our” refers to Vionord. and any of our corporate business entities or affiliates.

We consider protecting your personal data to be of paramount importance. We never sell your personal data and we carry out processing of your data in accordance with the GDPR (EU General Data Protection Regulation, specifically but not limited to Article 6(a) to 6(f) and Article 28) as well as the Laws of Denmark (together ‘Applicable Law’), where Vionord. the parent company of Vionord and is incorporated.

Vionord services are meant to be used by businesses to manage their “Corporate Owned” devices. Vionord doesn’t have or store ANY identity profile information about the “End User” who will be ultimately assigned the devices (“Vionord Managed Devices”) by their respective employers or businesses.

With regards to this Privacy Policy, personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (i.e ‘Personal Data’).

Vionord enables the customers, users, partners and visitors of its site vionord.com, to have control over their personal data. We also provide control mechanisms that allows Vionord customers to have privacy control over their personal data and enable them to exercise their “right to forget”. This Privacy Policy details the data that we collect when you visit Vionord.com website and also when you become a customer by signing up to use the service.

What information we collect about you?

We collect information about you when you provide it to us by either signing up for our services or directly to us to request for information or express your interest in one of our services by subscribing to our marketing emails.

Information that you provide to us.

We collect your name, email and phone number when you sign up to use our services or when you use contact form / contact email to request information from us or by filling up contact form to be notified about upcoming features as and when we launch them.

Payment Information.

When you purchase a Paid subscription plan for one of our services we ask you for billing contact details, including the organization name, address, VAT and phone number.

Information we collect automatically

When you use the Services We collect information when you browse our websites, when you click on links, time spent on each pages, browser type, operating system or any referrer URLs, we also use your IP address to automatically determine your country and serve you pages in appropriate native languages when possible. Vionord and our trusted third-party partners, such as our advertising and analytics partners, use cookies and other tracking mechanisms (i.e web beacons) to provide functionality and recognize you across our sites and services.

Sharing and disclosure to Third Parties.

We share information we collect with entities or affiliated companies and, in some cases, with prospective affiliates. Affiliated companies are companies owned or operated by us. The protections of this Privacy Policy apply to the information we share in these circumstances.

Vionord Companies: We share information we have about you with other Vionord corporate entities or affiliates to operate and improve products and services and to offer other Vionord affiliated services to you.

Business Transfers: We may share or transfer information we collect under this Privacy Policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if such a transaction takes place, as well as any choices you may have regarding your information.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties.

Communication with you.

We may occasionally send you emails about product updates, changes in Privacy Policy, updates in terms of service, to offer customer support and marketing emails. You shall have the ability to unsubscribe or opt-out from some of these emails from your account’s notification settings:

The following email communication types can be opted-out:

All types of Marketing emails

Updates in Products or new Releases emails

The following are transactional emails that are necessary to provide effective service and to fulfil our contract:

Updates in Privacy Policy. (You need to know about the changes and may be required to give consent if such changes are made in future that impacts your ability to use the service)

Updates in Terms of Service. (Changes in Terms of Service may impact your usage of Vionord)

Payment complete or failure notification. (You have the right to receive the invoice or confirmation of your payment), in case of failure our Support team may get in touch with you.

Subscription expiry and account health. (These two types of emails are necessary for you to effectively use the Service)

Notification of a data-breach. (we’re required by law to inform you about this in case such unfortunate event happens in future)

Your Data & Rights.

You have certain choices available to you when it comes to your information that is stored with us. Below is a summary of those choices, how to exercise them and any limitations.

You have the right to request a copy of your information in electronic format, you can object to our use of your information (including for Marketing purposes), request removal of your account and all associated data.

Below we describe the processes and tools which you can use to do so, where your account is managed by your employer or an Administrator, you may need to contact your administrator to assist you in your request.

Your choices or requests may be limited in cases, for example: if you have asked us to delete your information which we or your administrator or your employer are permitted by law to keep or have compelling legitimate interest to keep. If you have asked us to share your data with third parties for example integrating Vionord features with third-party apps or browser extensions, then you’ll need to contact those third-party service providers to delete or restrict your information.

Access of Information:

Vionord lets you access and modify certain information about you, which you can access by logging into the dashboard and your user profile.

Opt-out of Email Communications:

You may opt-out from receiving promotional email communication from us while signing up or using the ‘unsubscribe’ link from the email. You can also change your notification preferences from your user account notification settings in Vionord.

You may be able to opt out of receiving personalized advertisements from other companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavorial Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info, http://optout.networkadvertising.org and http://www.youronlinechoices.eu.

Removal of Your Account:

You can request removal of your account and associated data (excluding the information which we are required and permitted by law to retain), you can login to the Vionord dashboard and request deletion of your account from your profile settings.

Data Portability: Data portability is the ability to obtain some of your information in a format that you can move from one service provider to another. In the industry where we operate, there is no standard yet for data-portability, hence this applies to some of your information, but not to all your information. Should you request to receive a copy of your information, we’ll provide you an electronic file that contains your basic account information and the information that you created which are under your sole control.

Data Security

App Permissions page to know more about the permissions and the data that is collected using those permissions.

We know that it is extremely important for your business to be able to run smoothly on an infrastructure that is reliable and secure.

The following links describe the Data Security, Data Collection and Storage mechanism as implemented and is followed by the operations team running Vionord EMV Solution. You’ll learn the type of data we collect and the security mechanisms that we have in place to safeguard your data and give you an insight into it.

Data Security & Storage - How and where we store your data including password hashing and encryption, data centre location, archiving and backups etc.

Security Practices - Overview of general System Security practices as followed by the Admin Team at Vionord.

Notice to End Users

Vionord and associated products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.

Administrators can:

  • Require you to reset your account password.

  • Restrict, suspend or terminate your access to the Services.

  • Access information in and about your account.

  • access or retain information stored as part of your account.

  • Install or uninstall third-party apps or other integrations

  • Install or uninstall third-party apps or other integrations

In some cases, administrators can also:

  • Restrict, suspend or terminate your account access.

  • Change the email address associated with your account.

  • Change your information, including profile information.

  • Restrict your ability to edit, restrict, modify or delete information.

Even if the Services are not currently administered to you by an organization, if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services later. You will be notified if this happens.

If you do not want an administrator to be able to assert control over your account or use of the Services, use your personal email address to register for or access the Services. If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile. Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.

Please contact your organization or refer to your administrator’s organizational policies for more information.

Policy towards minors or children

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services (as that term is defined I our Term of Use. No one under age 18 may provide any personal information to us or on the Services. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact Vionord support.

Revisions of this policy

We may revise or change this Privacy Policy from time to time. We will post any Privacy Policy changes on our website or by sending you an email notification. We encourage you to review our privacy policy whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy.

If you do not agree with any changes to this Privacy Policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

Data Log

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Security

Due to our security on the website. You will be blocked automatically if misbehaviour if it is observed. If you do not have the opportunity to enter the site, please send an email to Vionord

Contact Us

Vionord control your information. If you have questions or concerns about how your information is handled, please send your inquiry to Vionord Aps.

Last updated 26-September-2024